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Hotel Booking Policy

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The Terms and Conditions of the Booking Hotels with Virgin Voyages.

Version: January 9, 2023

Benefits of Booking Hotels with Virgin Voyages

  • Choose from a hand-selected collection of like-minded, forward-focused hotels that align with our Virgin Voyages experience
  • Enjoy the before or after the voyage
  • Relax and be ready for your voyage or pamper yourself one more day before traveling home 
  • No hidden costs - that means no additional resort, access or other fees
  • Quality assurance - we guarantee a room of similar or higher caliber
  • Day-of onsite assistance to answer any pre-voyage questions
Our Hotel Partners

Hotels are only able to be booked once the booking is in BK status.

  • If a new booking is created and a hotel is added to the reservation, full payment is required at the time of booking
  • There are no 24-hour breathers when adding a hotel to an existing voyage booking
  • Hotels cannot be booked within 45 days prior to sailing
  • Deposits are 20% of full hotel price and are non-refundable outside of grace period (unless insurance was purchased)
  • Outside of 120 days until sailing, a deposit of 20%
  • Within 120 days of the voyage, final payment is due at the time the hotel is added to the reservation
  • When a hotel is added to an existing voyage booking, hotel deposits are due immediately
Grace Period
  • For new hotel bookings made outside of 120 days, Sailors have 7 days from the voyage booking creation date to cancel and receive a 100% refund of deposit
  • Full payment is due 120 days before sailing
  • Any eligible refunds will be sent to the original form of payment
Timing Refund
>= 120 days and within 7-day grace period 100% refundable
>= 120 days outside of 7-day grace period 20% deposit is non-refundable - Given as an FVC
<120 and >=45 days FVC for the Hotel Cost
< 45 days No-refundable.
No new hotel bookings or changes to existing hotel bookings can be made

Voyage Protection
  • There is no additional charge to include a hotel in voyage protection. The 8% of voyage fare paid includes hotel coverage
  • Voyage Protection will cover any non-refundable payments made
Confirmation Emails
  • Booking confirmation emails will include hotel name, check-in date, check-out date and room category
  • Sailors will receive an additional confirmation email with hotel booking details from Virgin Voyages within 2-3 business days upon booking
Hotel dates can be changed up until 45 days prior to voyage (subject to availability). Applicable price increases will apply.

   - Within 45 days: No changes or new hotels bookings can be made 
  • Non-standard room requests must be treated as a special request at any time prior to voyage
  • Name Changes on a hotel booking can be made up until 45 days prior to voyage
   - Within 45 days: special requests must be made

Special Requests
  • If a special request needs to be made, do not book yet

Booking hotels with Virgin Voyages FAQs

Over $1000 of value included • Cyber Sale • Over $1000 of value included • Cyber Sale •
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