Virgin Voyages Help & Support for Drinks
Drinks
All transactions on board will be purchased with your wearable.
What kind of drinking water system is available on board?
All of our eateries will be serving filtered water. And Sailors will also have access to Natura self-serve filtered water stations throughout the ship that use their patented three-stage advanced filtration process. Together these efforts have eliminated the need for bottled water on board and will keep our Sailors hydrated and feeling fabulous.
How do I Shake for Champagne?
Just shake your phone three times while in the app, and see for yourself! Remember, you must be wearing your Band so that our Crew will be able to find you on board.
Do "premium drinks" include non-alcoholic options?
Absolutely! At Virgin Voyages, we truly believe life is about balance. So while alcohol can be purchased with Bar Tab, so can fresh-pressed juices and barista crafted specialty coffees.
What time is coffee available in the morning?
Complimentary drip coffee is available in The Galley 24/7 — so you can always get your caffeine fix there. The Grounds Club hours vary from day to day, so check the detail page in the app for further info.
What do I need to take with me to get drinks at the bar?
All you need is The Band — in fact, that's what you'll use to make any purchases around the ship. So long as it's hooked up to a credit card or stocked with cash, you'll be all good.
Which beverages are free?
Our essential drinks, which consist of filtered still and sparkling water, non-pressed juices, sodas, satchet teas and drip coffee, are all covered - On Us.
Can I bring my own wine to dinner and is there a corkage fee?
Of course! Our corkage fee is $25 at our eateries.
What's included in the Mega RockStar daily bar tab?
Sailors staying in a Mega RockStar Quarter can revel in exclusive access to complimentary drinks and bottles of wine around the ship - with reasonable limits, of course. This includes both alcoholic and non-alcoholic drinks (up to $25) and two (2) bottles of wine per day per cabin (up to $90).
Beyond this, Sailors will receive 25% off drinks priced more than $25, as well as 25% off additional bottles and those priced more than $90.
Beyond this, Sailors will receive 25% off drinks priced more than $25, as well as 25% off additional bottles and those priced more than $90.
What time do the bars open and close?
Fancy a drink - or two? Sailors can find the operating hours of each of our bars in the Discover > Ship section of the app. Cheers to that!
Can Sailors pay for their corkage fee with their Bar Tab?
Yes, Sailors can use their Bar Tab to cover corkage fees.